#
# This is popup help messages for the Admin Panel -> Staff -> Teams
#
# Fields:
# title - Shown in bold at the top of the popover window
# content - The body of the help popover
# links - List of links shows below the content
#   title - Link title
#   href - href of link (links starting with / are translated to the
#       helpdesk installation path)
#
# The key names such as 'helpdesk_name' should not be translated as they
# must match the HTML #ids put into the page template.
#
---
teams:
    title: Teams
    content: >
        Teams are one or more Agents teamed together for the purpose of
        ticket assignment. Team membership can span across Department
        boundaries.

status:
    title: Status
    content: >
        If <span class="doc-desc-opt">Disabled</span>, this Team will not be
        available for ticket assignments nor receive Alerts &amp; Notices on
        previous assignments.

lead:
    title: Team Lead
    content: >
        A <span class="doc-desc-title">Team</span> can have an appointed
        leader who can receive <span class="doc-desc-title">Alerts &amp;
        Notices</span> separate from the members.
    links:
      - title: Configure Alerts &amp; Notices
        href: /admin/settings.php?t=alerts

assignment_alert:
    title: Assignment Alert
    content: >
        You may disable the <span class="doc-desc-title">Ticket Assignment
        Alert</span> for tickets assigned to this Team.
    links:
      - title: Configure Alerts &amp; Notices
        href: /admin/settings.php?t=alerts

members:
    title: Team Members
    content: >
        Team membership is configured via the Agent profile.
    links:
      - title: Manage Staff
        href: /admin/staff.php
